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Category: Plumber

PlumbSmart Recognized for Community and Charity Work This Winter

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Winter in Arizona can still be fraught with heating and plumbing issues. These are often tiresome circumstances for homeowners, and no one wants to face these expensive and inconvenient events. But when they arise, the plumbers in Mesa, AZ at PlumbSmart Plumbing Heating and Air are here to help.

Excellent customer service

Owner Wayne Decker founded PlumbSmart Plumbing Heating and Air to address customer service gaps he found in the industry. The company focuses on providing high-quality service at affordable prices, and all work is backed by lifetime guarantees.

“I started PlumbSmart as an answer to an industry where basically it preys on the ignorance of homeowners, like auto repair and other home services,” says Wayne. “They charge too much. In fact, every one of our company trucks now has our motto, ‘Plumbers Charge Too Much!’ because they do industry-wide.”

This focus on service and a desire to be different paid off. PlumbSmart was voted by consumers as the top plumber in Mesa, with nearly 1,000 five-star reviews. The company has also earned an A+ rating from the Better Business Bureau.

“I will not allow there to be a complaint against me that I’m aware of, whether it’s money back, redoing it, whatever it takes,” says Wayne. “If a customer lets us know, and we try our best to get a hold of them, we’ll solve the problem.”

Service to the community

PlumbSmart Plumbing Heating and Air’s desire to avoid overcharging also transfers to a commitment to the community. Wayne considers himself an advocate for customers in a market that often overcharges and recommends services that may not be necessary. His mission is to form relationships with customers and offer transparency in every transaction.

“We want to be all things to all people,” says Wayne. “If it’s a single mom and she’s living paycheck to paycheck or an elderly couple who are on a fixed income, we’re going to fix their problem. We’re going to work with them in whatever way we need to and that includes benevolent repairs.”

Last summer, a customer called PlumbSmart when her home air conditioner quit functioning. She did not have the means to pay for the repairs, and was in a panic during the hot summer. PlumbSmart not only fixed the problem, but also did not charge her for the repairs.

“We remind our guys that they’re servants,” says Wayne. “Life is really, really tough and when they have somebody that’s pleasant and caring, especially about their pocketbook, that matters. You want a servant in your home. You want somebody that’s on your side, not somebody that’s telling things you don’t really understand and giving you a price that shocks you.”

This approach also includes a service that is rarely offered in the industry: PlumbSmart’s professional plumbers in Mesa, AZ also help homeowners make their own repairs.

“We have no problem with a customer calling us and saying, ‘Hey we want to change out our own garbage disposal, can you kind of look over my shoulder over the phone and tell me what to look out for and give some tips?’” says Wayne.

If you require the assistance of an HVAC technician or plumber in Mesa, AZ, you cannot go wrong with PlumbSmart Plumbing Heating and Air. Check out our money-saving coupons and contact us today to schedule a visit!

Plumbing Tips to Get Ready for Spring

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In many households across the nation, spring cleaning is in full swing. The start of a new season is the perfect time to get your home cleaned and freshened up after a long winter. However, spring cleaning doesn’t only apply to your laundry, floors and windows. Your plumbing system may need some spring cleaning, as well.

Preventative maintenance and routine plumbing checks can make a huge difference in the long run. It’s much easier to spot an issue now than to need the help of a plumber in Mesa, AZ during an emergency!

To get your plumbing system prepped and ready for spring, here are some tips.

Throughout the home

Start your spring cleaning by working through the plumbing fixtures within your home.

First, check all the faucets in your home for drips. Dripping faucets waste immense amounts of water each year and are usually fixed very quickly by replacing a rubber washer or valve.

Then, check under all of your cabinets that contain water supply lines or drains (like bathroom vanities and kitchen sinks). Check the pipes and the surfaces below them to verify there are no leaks.

While you’re inspecting drains and hoses, look for the valve on each hose and turn it slightly one way, then back the other way to tighten it. Doing this ensures that the valves won’t stick shut in case you need to turn water off during a plumbing emergency.

Finally, check each drain in your home and verify that it drains appropriately. If any fixture drains slowly or appears to be backed up, have the drain cleaned by a certified plumber in Mesa, AZ.

In the basement

If you have a basement, there are a few important things to check there, too.

First, make sure you test your sump pump. Spring showers can cause flooded homes if the sump pump malfunctions and does not empty water. Verify that the sump pump can drain water appropriately after you fill it.

Additionally, check and flush your water heater to remove sediment buildup from inside. If you turned the heat up during the winter, check the heater settings so that the water isn’t heated to a temperature that is too high.

Outside

Once the weather gets nicer, you’ll want to check outdoor plumbing fixtures, too. Check any external faucets and hoses that feed water outside to ensure there are no leaks. External faucet problems can quickly cause damage to your yard or the inside of your home by allowing water to accumulate.

Also make sure to clean out your gutters and downspouts, removing all debris or leaves that accumulated over the fall and winter. This will ensure proper drainage during spring storms.

Contact a plumber in Mesa, AZ

If you detect leaks or other issues with any aspect of your indoor or outdoor plumbing, don’t hesitate to call a certified plumber in Mesa, AZ like PlumbSmart Plumbing Heating and Air. The plumber will be able to resolve your issue quickly so you can best prevent emergencies.

PlumbSmart Plumbing Heating and Air offers high-quality plumbing and HVAC services at affordable prices. We’ll handle all of your needs, so call today for a free estimate!

How Regular Plumbing Maintenance Saves You Money

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Most people call a plumber in Mesa, AZ when they’ve got a problem on their hands. A sink is clogged or the toilet is backing up and there’s no time to waste in finding a solution! This is where those big plumbing bills come from and why so many people try to avoid calling a professional at all costs.

The irony is, most people could avoid that big plumbing bill by settling for a much smaller one. Paying for routine leak detection in Mesa, AZ or having your sewer line scoped annually will cost you… but not nearly as much as an emergency. Moving up your call to a plumber means avoiding a future bill with extra decimal places.

Preventative maintenance

The first way you can save yourself money is through preventative plumbing maintenance. Giving a plumber a call to have your plumbing inspected and your amenities tested could result in untold savings:

Each preventative maintenance item takes away from a future plumbing bill you’ll have to pay. Staying up on plumbing maintenance may even mean erasing an emergency plumbing bill later on!

Longer-lasting solutions

One of the under-appreciated benefits of proactive plumbing is the longevity it affords your pipes and fixtures. Nothing is costlier than having sections of plumbing replaced or having to pay a professional for completely new fixture installations. Proper maintenance keeps your hardware in good shape.

Plumbing that’s generally maintained isn’t as prone to failure, either. You’ll have peace of mind against the likes of leaks and corrosion, as well as simple things like flow and water pressure. Your plumbing will be able to handle your daily demands better, for longer.

It’s all about the money

It’s hard for a homeowner to hand over $200 to a plumber when there’s no immediate emergency. It’s even harder when your routine plumbing inspection turns up an all-clear report, with no issues.

Don’t look at inspections and proactive maintenance as a sunk cost—look at it as the cost of peace of mind. Without someone looking out for your plumbing’s integrity and functionality, who knows what types of costs are lurking in the future? Paying upfront for regular maintenance means staying ahead of any unknown costs.

Just like your HVAC system needs seasonal checkups and your car needs an oil change every 5,000 miles, your plumbing needs maintenance too. Taking it to heart and making the investment is something “future you” will pat your current self on the back for, instead of cursing them as they write a check to the emergency plumber in Mesa, AZ.

Some Common Water Heater Problems—and How PlumbSmart Can Help

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It seems like water heater issues come up when you least expect them to, and it can be frustrating to try to get to the bottom of the problem. Whether or not you are a mechanically-inclined person, finding the source of an issue with your water heater, let alone resolving the problem, is not an easy task. The good news is that, with the help of a plumber in Mesa, AZ from PlumbSmart Plumbing Heating and Air, you can more effectively troubleshoot water heater problems and get them resolved quickly by learning a little bit more about the most common water heater issues.

Preparing to troubleshoot your tank

Before you can actually get to the bottom of your water heater problem, you need to prepare your tank. First, turn off your water heater at your electrical panel or gas supply, depending on how your tank is powered. Wait for a while so that the water inside can cool off a little bit. Next, close the cold water intake on your tank and connect a hose to the drain valve. To allow air into the tank so that it drains properly, open a hot water tap in your home. Direct the hose to drain outside or down a basement drain and open up the drain valve.

After you’ve emptied your tank, close the drain valve and open up the cold water intake valve to add more water to the tank. Once you’ve filled the tank halfway, open up the drain valve again to rinse out any sediment buildup in your tank. In many cases, excessive sediment buildup in your tank may be the source of your water heater problems. After you’ve followed these steps, you will be able to get a better look at what’s going on in your tank.

Here are some signs to watch out for that indicate trouble with your water heater:

Hire a plumber in Mesa, AZ

If you need some professional help with water heater repair, reach out to PlumbSmart Plumbing Heating and Air. Since 2006, we have been serving commercial and residential customers with a wide variety of HVAC and plumbing services. Our team of expert plumbers in Mesa, AZ is experienced in providing comprehensive services, whether you are looking for maintenance, repair, product sales or installations. You can find out more about everything that we have to offer by browsing our website or giving us a call today.

Six Ways to Pet-Proof Your Plumbing

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Many households across the country have pets. Dogs, cats and other creatures are considered a part of the family, so it makes sense that you would want to keep them safe and out of trouble. Pets can cause damage to a list of household fixtures, but it may come as a surprise to hear that your plumbing may be subjected to extra strain. The good news is there are things you can do to ease the worry of potential plumbing problems caused by pets.

So, what are some of the best ways to pet-proof your home’s plumbing? Let’s ask a qualified plumber in Mesa, AZ:

Need a plumber in Mesa, AZ? PlumbSmart Plumbing Heating and Air is here to help with all sorts of plumbing issues. Call us anytime with questions or to schedule an appointment!